"We live and die by JOBTRAK™. If someone tried to take
JOBTRAK™ away, I'd be extremely upset!"
Says Peter Clancy, Sharp Direct Australia's National Service Manager.

A key business goal at Ontrack is to make every implementation of JOBTRAK™ a success story.  This is achieved by ensuring every client has access to a senior Ontrack staff member charged with delivering the agreed outcomes from the JOBTRAK™ implementation. 

Typically this person will have been involved early in the client needs analysis and sales proposal process which means there will be a strong common understanding of the clients business needs and implementation goals throughout the project.

This process is extremely efficient in that it quickly creates a partnership between the client and Ontrack.  It also provides a basis for easily dealing with any changes in scope during the life of the project and for the provision of post implementation client support.

Our client confidentiality policy means that generally we cannot disclose the details of operational and other benefits gained by our JOBTRAK™ clients.

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